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Sierra Designs FAQ
What is California Proposition 65?
Do you use fire retardants on your products?
How do I wash my sleeping bag?
Can you replace my shock cord?
Do you have a pro purchase program?
Do you offer discounts?
What are your hours of operation?
Why did I get charged $9.99 shipping on my Pro-Deal order?
Coupon Code Not Working
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How do I cancel my order?
What are my options when it comes to shipping?
Will I get tracking information when my order ships?
Lost or stolen package?
Can I cancel my order once it has already shipped?
Is there a current rain fly that will fit my old tent?
Do you have a footprint that will fit my tent?
What is the sleeping bag temperature rating for my old sleeping bag?
What is your return policy?
What is my SO number?
Do you do exchanges?
Do you have replacement parts for older products?
Where can I buy replacement stakes?
Can I purchase a replacement frame for my pack?
Do you handle repairs?
What does your limited lifetime warranty include?
Do you have replacement buckles?
What does your limited lifetime warranty inlcude?
Ruined sleeping bag in wash, is this under warranty?
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