Returns

What is your return policy?
Here's the nitty-gritty: Sierra Designs will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as...
Wed, 15 Mar, 2023 at 1:38 PM
What is my SO number?
On the invoice or packing list that was in the box that your order came in, the SO number can be found near the upper right-hand corner of the page.  To ens...
Wed, 15 Mar, 2023 at 1:38 PM
Do you do exchanges?
If you need a different size, color, or product please return your item(s) for a refund by following the instructions here and place a new order at your...
Mon, 5 Feb, 2024 at 11:06 AM
How can I find my SO number if I lost my invoice?
If you pull up your FedEx tracking information.  Select ‘See Full Details’.  Select ‘Shipment Facts’.  Your SO number will be listed under the ‘Invoice Numb...
Thu, 27 Apr, 2023 at 10:58 AM