Returns

What is your return policy?
Here's the nitty-gritty: Sierra Designs will honor returns for orders placed on our website (excluding items noted as “final sale” or items receiv...
Mon, 3 Aug, 2020 at 10:08 PM
What is my SO number?
On the invoice that was in the box that your order came in, the SO number can be found near the upper right-hand part of the invoice.  If you have any quest...
Mon, 3 Aug, 2020 at 10:07 PM
Do you do exchanges?
If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience. We process refunds within...
Mon, 3 Aug, 2020 at 10:06 PM
How can I find my SO number if I lost my invoice?
If you pull up your FedEx tracking information.  Select ‘See Full Details’.  Select ‘Shipment Facts’.  Your SO number will be listed under the ‘Invoice Nu...
Wed, 9 Mar, 2022 at 2:25 PM