Replacement Parts

Do you have replacement parts for older products?
Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood fav...
Mon, 3 Aug, 2020 at 10:08 PM
Can I get an upgraded or different tent poles for my tent?
We do not manufacture different sets of poles for the same tent.  But if you reach out to Tent Pole technologies they can ...
Tue, 9 Mar, 2021 at 10:28 AM
Can I purchase a replacement frame for my pack?
We are sorry to hear the frame for your pack is out of commission. Unfortunately we do not carry or manufacture replacement frames for any pack.
Fri, 4 Sep, 2020 at 1:18 PM
Where can I buy replacement stakes?
We sell stakes on our website usually under the "Accessories" link. They come in a pack and can be used for any of our tents. Alternatively, Moose...
Fri, 4 Sep, 2020 at 1:12 PM
Do you have replacement sternum straps?
We should be able to find a pair in our inventory to send to you!  Just contact customer service!
Fri, 23 Apr, 2021 at 9:08 AM
Do you have replacement stuff sacks?
We might have a replacement stuff sack. Please contact customer service to see if we have one that would work with your bag.  
Wed, 9 Mar, 2022 at 2:25 PM
Do you have replacement wheels for a Collapsible Wagon?
We can check in our inventory and see if we have any!  Please contact customer service to see if we have any in stock.  
Wed, 9 Mar, 2022 at 2:25 PM
I do not have my proof of purchase and I lost my pole. How can I get a replacement?
If you do not have your proof of purchase, we can sell you the pole.  Please contact customer service so that we can make sure the correct pole is in stock ...
Wed, 9 Mar, 2022 at 2:26 PM