Sierra Designs - Information Request Portal

Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood fav...

We do not manufacture different sets of poles for the same tent.  If you search on the Internet, however, there are companies who can manufacture a set of p...

We are sorry to hear the frame for your pack is out of commission. Unfortunately we do not carry or manufacture replacement frames for any pack.

We sell stakes on our website usually under the "Accessories" link. They come in a pack and can be used for any of our tents. Alternatively, Moose...

We should be able to find a pair in our inventory to send to you!  Just contact customer service!

We might have a replacement stuff sack. Please contact customer service to see if we have one that would work with your bag.  

We can check in our inventory and see if we have any!  Please contact customer service to see if we have any in stock.  

If you do not have your proof of purchase, we can sell you a pole if we have it available.  Please contact customer service at 800-736-8592 if you would lik...

We may have a replacement bite valve in our extra parts room that we can send out for you. Just give us a call at 800-736-8592 and we can help you!

Our poles are specifically designed for each tent model and SKU so we do not inventory them based on dimensions.  The model name or SKU number can be found ...