Do you have a pro purchase program?
Are you an industry expert? Do you know all of the tricks of the trade? Are you definitely a pro- or at least feel like it when you rock your new gear? Then...
Mon, 5 Feb, 2024 at 1:21 PM
Do you offer discounts?
We don't know about you, but we love discounts and try to share this love with our customers throughout the year. When we are running sales, our discoun...
Wed, 15 Mar, 2023 at 2:07 PM
Can you rebuild or replace my old tent poles?
We do not rebuild or recreate old tent frames. We might have a spec sheet on file for your old model. Send us model number of your tent here and we will loo...
Wed, 24 Jan, 2024 at 4:35 PM
Pro Purchase Program eligibility
Who is eligible? - Outdoor Industry Professionals: Employees of companies in the Camping, Climbing, Hunting, Cycling, or Snow Sport industries.  - Militar...
Wed, 15 Mar, 2023 at 2:07 PM
What are your hours of operation?
Even though here at Sierra Designs we love our jobs and are lucky enough to talk about our hobbies day in and day out (and get paid to do it!), we do like t...
Wed, 15 Mar, 2023 at 2:08 PM
When will the product I want come into stock?
Has there been a tent on your camping wish list and you want to know when it might be available on our website? The best way to be notified when a product i...
Wed, 15 Mar, 2023 at 2:08 PM
How will I know when a sale is coming?
If you sign up for our Newsletter, you will be alerted in advance about any approaching sales on our website! The sign-up link can be found at the very bott...
Wed, 15 Mar, 2023 at 2:09 PM
Why can't I see my pro purchase discount in my order?
Make sure you are logged into our website with the email that was used to apply for the pro purchase program.   If it is still not showing up you may need t...
Wed, 15 Mar, 2023 at 2:09 PM
Do you offer gift cards/gift certificates?
We currently do not offer gift cards or gift certificates.
Wed, 15 Mar, 2023 at 2:10 PM